FAQ

We're here to help with any questions you may have! Can't find the answer you're looking for? Reach out to us at support@unfazed.store.

My order

When can I expect my order to arrive?

Once you get the shipping confirmation email, expect a delivery time of 24 to 96 hours. Within Belgium, packages typically arrive within 24 hours. For deliveries within Europe, the time can range between 24 and 96 hours. Our delivery service within Belgium operates from Monday to Friday during office hours.
You can track your package with the code provided in the shipping confirmation email.

How do I change my order?

If you haven't received your shipping confirmation, feel free to email support@unfazed.store to inquire about changing your order.Please provide us with as many details as possible right away. If you sent the email at the last minute, we cannot guarantee that we will be able to make changes. However, we will do our best!

 

Shipping and handling

How much will I have to pay for shipping?

Find your country below and see what’s the cost for your country:
  • Belgium
    • Free shipping for orders above €100.
    • For orders below €100 – shipping costs €6,5.

     

    The Netherlands, Germany
    • Free shipping for orders above €100.
    • For orders below €100 – shipping costs €8,1.

     

    France
    • Free shipping for orders above €100.
    • For orders below €100 – shipping costs €9,99.

     

    Austria, Denmark, Italy, United Kingdom

    • Free shipping for orders above €150.
    • For orders below €150 – shipping costs €14,9.

     

    Hungary, Poland, Spain
    • Free shipping for orders above €150.
    • For orders below €150 – shipping costs €15,9.

     

    Czechia, Portugal, Sweden
    • Free shipping for orders above €150.
    • For orders below €150 – shipping costs €16,9.

     

    Finland, Greece, Ireland

    • Free shipping for orders above €150.
    • For orders below €150 – shipping costs €17,9.

     

    Bulgaria, Croatia, Estonia, Latvia, Lithuania, Monaco, Romania, Slovakia, Slovenia

    • Free shipping for orders above €150.
    • For orders below €150 – shipping costs €18,9.

     

    Switzerland
    • Free shipping for orders above €200.
    • For orders below €200 – shipping costs €21,9.

     

    Norway
    • Free shipping for orders above €250.
    • For orders below €250 – shipping costs €28,9.

     

    United States

    • Free shipping for orders above €150.
    • For orders below €150 – shipping costs €12,9.

We're sorry, but we only ship to the listed countries. If you're interested in purchasing our gym wear and accessories, please reach out to us so we know where to expand to!

Do you offer international shipping?

We deliver to Belgium, The Netherlands, Germany, France, Austria, Denmark, Italy, the United Kingdom, Hungary, Poland, Spain, Czechia, Portugal, Sweden,  Finland, Greece, Ireland,  Bulgaria, Croatia, Estonia, Latvia, Lithuania, Monaco, Romania, Slovakia, Slovenia, Switzerland, Norway and the United States.

 

If we don't ship to your country yet, reach out to us so we know you're interested in our activewear!

 

Other

Which payment methods does Unfazed offer?

You have the option to pay on our webshop with:

  • Bancontact/Maestro

  • Creditcard/MasterCard

  • VISA card

  • PayPal

  • Amex

  • ChinaUnionPay

  • Jcb

  • Diners

  • Cartes Bancaires

  • Discover

  • Electron

  • Klarna

     

Is there an option to buy from your brand in real life?

Make sure to check out our activewear at sports events or during our own hosted events. Don't miss the chance to try it on and enjoy our special event discount! Feel free to stop by anytime, as we'd be thrilled to meet you in person!

 

How do I become an Unfazed ambassador or athlete?

As an ambassador, you'll receive free products, photoshoots, and/or videoshoots in exchange for weekly content. Plus, athletes also earn a 10% payment for every order made with their code.

If you are motivated and have an up-to-date Instagram, TikTok, and/or YouTube page with over 1000 followers, and your account focuses on fitness, you can email or DM us explaining your motivation to join our team.

We frequently discover new team members on social media who caught our attention while wearing our activewear.

There's always an opportunity to work with us if your content is really good. Keep posting about fitness and keep sharing your progress. You got this!